Publications on digital labour platforms

2024

  1. Publication

    Harnessing the potential of digital technologies to achieve decent work in the financial sector: Policies and practices on the impact of digitalization in the sector

    25 March 2024

    The ILO report Policies and Practices in the Financial Sector that Address the Impact of Digitalization and Harness the Potential of Digital Technologies to Achieve Decent Work provides a global overview of policies, initiatives and practices regarding decent work as well as employee outcomes in the global financial sector. The report presents findings from a literature review, surveys, and in-depth interviews in three regions: Asia and the Pacific, Africa and Latin America.

  2. Publication

    Digital labour platforms in Kenya: Exploring women’s opportunities and challenges across various sectors

    20 March 2024

    This report explores how the expansion of digital technologies such as digital labour platforms is reshaping Kenya’s economic landscape, and the experiences of workers engaged on these platforms, especially women.

  3. Easy-to-read version of "Making the green transition inclusive for persons with disabilities" report

    Making sure that people with disabilities can take part in changes to work because of climate change

    29 February 2024

    This easy-to-read version of the 2023 publication "Making the green transition inclusive for persons with disabilities" by Fundación ONCE and the ILO Global Business and Disability Network takes a closer look at the transition to a greener world of work and how it affects opportunities and challenges for the inclusion of persons with disabilities.

  4. Report

    Algorithmic Management practices in regular workplaces: case studies in logistics and healthcare

    19 February 2024

    An analysis of algorithmic management in logistics and healthcare, examining its global impact on job quality and work organization

  5. ILO Working paper 106

    Are platform workers willing to unionize? Exploring survey evidence from 14 European countries

    06 February 2024

    This study contributes to the understanding of unionization in the platform economy, both in terms of membership rates among different groups of platform workers and the potential for unionization among those who are not yet members. The findings are based on a unique cross-national and comparative survey, dedicated to the analysis of various forms of digitally-mediated work and trade union-related behaviour, which allows for an explicit link between the platform economy and the conventional economy.

2023

  1. Research Paper

    Platform work in developing economies: Can digitilisation drive structural transformation?

    31 December 2023

    This paper discusses the expansion or penetration of digital economic activity in the context of developing economies, and what this may mean for economic or structural transformations for countries in the global South.

  2. ILO Working paper 101

    An unfinished task? Matching the Platform Work Directive with the EU and international "social acquis"

    20 December 2023

    This paper seeks to explore the key emerging regulatory dimensions of platform work. It contextualizes the challenges associated with platform work as an expression of the consolidated features that, in the past decades, have been transforming the labour market: non-standardization and the deregulation of employment relationships.

  3. International Journal of Labour Research

    A new social contract: achieving social justice in an era of accelerating change

    11 December 2023

    This 2023 edition of the International Journal of Labour Research (IJLR), aims to stimulate reflection on what a new social contract might entail and more specifically the role of workers’ organizations in engaging in the design and establishment of a new social contract within the multilateral system and at national level. Thus, the focus of this issue is both on what such a new social contract may entail and on what to do in terms of its implementation.

  4. ILO Working paper 100

    The platform economy and transformations in the world of work: The case of delivery platform workers in Santiago, Chile

    05 December 2023

    This paper examines the experiences of delivery workers on digital labor platforms in Chile and analyses the implications of the platform business model. It highlights challenges in working conditions and algorithmic management practices, which are crucial to address for ensuring decent work, as Chile moves towards implementing a new law to regulate platform work.

  5. Publication

    Digital Employment Diagnostic Guidelines

    07 November 2023

    These guidelines serve as a comprehensive framework to assess, analyze, and understand the multifaceted dimensions of digital employment.